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QBE North America's Jones: AI Brings New Capabilities and Risks to Insurers

Todd Jones, CEO, QBE North America, said insurers must scrutinize implementations of artificial intelligence for safety and issues of safety and fairness. Jones spoke with AM Best TV at RIMS' Riskworld, held in Atlanta.

May 2, 2023

View full Best's Event Coverage of RIMS RISKWORLD 2023:

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  • Aspen's Savory: Casualty Underwriters Must Consider Legal Jurisdictions

  • Sompo's Grabek: Risk Managers Seek Consistent International Coverage

  • AI Panel: Insurers Must Keep Control of Their Data

  • Emerging Risk Panel: Labor Shortages, Aging Infrastructure Are Key Concerns

  • CEO Panel: Climate, Net Zero High on List of Clients’ Risk Concerns

  • Gamma Iota Sigma Students: Insurance Is a Learning Profession

  • Liberty Mutual's Bhatnagar: Underwriters Should Focus on Risk, Not Investment Income

  • QBE North America's Jones: AI Brings New Capabilities and Risks to Insurers

  • Munich Re’s Parisi: Data-Driven Underwriting Key to Sustainable Cyber Market

  • CSAA’s Daryanani: Product Liability a Main Concern for Adjusters Responding to Driverless Vehicle Incidents

  • Kroll's Fuller and Flemming: Insurers Should Align Coverage With Property Valuations

  • Capitola's Sivan: Insurers Must Improve Broker-Underwriter Communications

  • Hartford Financial's Scott: Auto Is Just the Start for Usage-Based Insurance

  • Panel: Handling Claims Is a Collaborative Function

  • Panel: Future of Insurance Distribution Driven by Data, Access to C-Suite

  • Nationwide's Iorio: Nuclear Verdicts Promote a Dangerous Settlement Cycle

  • Terrorism Panel: Terror, Active Assailant Coverages Continue to Evolve

  • St. Joseph's Students at RIMS See Multiple Paths to Risk Careers

  • Panel on Embedded Insurance: Connections Between Carriers, Distributors Becoming Seamless

  • Travelers Institute's Woodward: Insurers Should Offer Distracted Driving Policies

  • Hub's Treanor: The Path to Effective AI Is Paved With Quality Data

  • Bermuda Delegation: Summit Will Showcase Risk Solutions for Climate Issues

  • Gallagher's Farley: The Metaverse Could Be Considered a 'Risk Hellscape'

  • Rhoads' Yu: Compliance Operations Can Be a Value Creator

  • RIMS' Santiago: The C-Suite Should Include Risk Managers

  • CAC's Rice: Influx of Entrants Leads to Softer D&O Pricing

  • Marsh's Stransky: Active Directory Hardening Reduces Likelihood of Cyberhacking

  • Allianz' Sayce: ChatGPT, AI Widen Opportunities for Less-Skilled Hackers

  • Customer Experience Panel: Insurers Must Adapt to Digital Natives