Innovation Showcase

Innovation Showcase A forum for forward-thinking initiatives that are providing insurance organizations with measurable success. Cover Feature. Page 11.

Three-Domensional Marketing Insurance Marketing and Advertising Summit: Carriers and agents are turning to traditional, digital and social strategies to mount successful marketing campaigns. By Lori Chordas. Feature. Page 28.

Top Audit and Actuarial Firms Ranked by 2012 loss reserves. By Staff. Feature. Page 34.

New Frontiers Space insurers ready themselves for a wave of new developments. By Kate Smith. Reinsurance/Capital Markets. Page 37.

A Time To Be Nimble Asset managers look ahead to the promise and peril of 2014. By Angelo John Lewis. Asset Management. Page 40.

New Rules For the New Year A roundup of the regulations that will be on insurers' minds in 2014. By John Pruitt, Cynthia Shoss, Thomas Glassic, Justin Kitchens, Saren Goldner and Meltem Kodaman. Regulatory/Law. Page 42.

What's Ahead for the New Year? Experts predict trends in life insurance for 2014. By Angelo John Lewis. Life. Page 47.

The Three Pillars Insight: Data, process and integration help chief information officers lead in enterprise technology. By Gates Ouimette. Technology. Page 50.

Mind Your Business New risks are on the horizon for agents and brokers' E&O coverage. By Kate Smith. Agent/Broker. Page 52.

Mutual Understanding By embracing the core principles of their business models, mututals are distinguishing themselves. By Kate Smith. Life. Page 55.

Will My Real Customer Please Stand Up? Insurers struggle to understand if their relationships with policyholders are profitable and offer future opportunities. By Bill Jenkins. Feature. Page 58.

Reducing Risk to Increase Value Insight: Insurers must realize ERM can be more than just a compliance tool. By William Panning. Property/Casualty Loss/Risk Management. Page 62.

On the Case Many tactics are available for defense counsel to use to uncover fraudulent general liability claims. By Kenneth B. Danielsen, Gino A. Zonghetti. Regulatory/Law. Page 64.

If All Else Fails, Bang the Table Insight: Several courts reject recent claims of ambiguous policy language. By Alan S. Rutkin. Regulatory/Law. Page 68.

Worth A Thousand Words Social media sites like Facebook and Twitter offer snapshots of alleged workers' compensation fraud. By Mariana Mackie. Technology. Page 69.

Connecting Flight Insurance broker NationAir has been navigating the aviation space for more than three decades. By Dennis Gorski. Agent/Broker. Page 73.

Plan to Succeed Insight: The business owners' market is a rich source of opportunity for advisers with the right approach. By Michelle M. Merkel. Agent/Broker Selling. Page 75.

Lessons From Bangladesh Supply chain risks are challenges associated with modern manufacturing practices and globalized commerce. By Laurie Champion, Andy Shanahan. Property/ Casualty. Page 76.

Two Immutable Business Laws Insight: Insurers enter a world in which n+1 is reshaping competition. By Scott Stephenson. Property/Casualty Underwriting. Page 79.

M&Asia International insurers look to Asia for prized merger and acquisition targets. By Ernesto Calucag. Feature. Page 80.

Read All About It The Insurance Industry Charitable Foundation and Sesame Workshop are trying to write off illiteracy. By Lori Chordas. The Last Word. Page 88.