The New TECH Priorities A growing number of insurers are loosening the IT purse strings this year for mobile technologies, apps and more. By Lori Chordas. Technology. Page 15.
Getting Big Around the Middle Vermont may have the Fortune 500 business, but Utah's captive industry has its eye on the thousands of companies in the next tier. By Lynna Goch. Property/Casualty. Page 22.
Sky High Montana's surge in captive sign-ups reflects its pro-business, cooperative philosophy. By Dennis Gorski. Property/Casualty. Page 24.
Hawaiian Punch The Aloha State's domicile could top $10 billion in assets this year. By Dennis Gorski. Property/Casualty. Page 28.
Regulation Matters An overview of the rules that will affect captives going forward By Vince Barrett, Patti Pallito. Regulatory/Law. Page 30.
Fulfilling A Critical Need Sidebar: Critical Illness Coverage: A Closer Look By Lori Chordas. Health/Employee Benefits. Page 44.
Lessons Learned After a decade of difficulty, the long-term care insurance industry hopes to take sales to the next level. By Ron Panko. Agent/Broker. Page 46.
Southern Exposure Latin American countries run the gamut from risky to stable, but many offer significant growth opportunities for life insurers. By Ron Panko. Life. Page 50.
Resist Change, Ensure Failure Success in the 21st century will depend on having the courage to innovate. By Robert W. MacDonald. Life. Page 56.
Capacity Shifts January renewals didn't impress, but reinsurance brokers expect long-term impacts from economic woes and catastrophes. By David Pilla. Reinsurance/Capital Markets. Page 57.
Changes Ahead After the March 2011 earthquake, Japan's agents and brokers want their roles to be closer to the American business model. By Sue Noda, Toshiyuki Yasui. Agent/Broker. Page 60.
Common Sense to the Rescue Policyholders are sometimes their own worst enemies. By Scott Spencer. Property/Casualty. Page 64.
The New Rules of Risk The NAIC leans toward having insurers use Solvency II-inspired ORSA guidelines to manage capital. By David Wicklund, George Christopher. Regulatory/Law. Page 65.
Under the Weather Vortex Insurance makes sure Mother Nature doesn't rain on any clients' parades. By Dennis Gorski. Agent/Broker. Page 68.
Partners Aren't Created Equal When workloads are uneven, compensation must reflect business reality. By Sharon Cunningham. Agent/Broker. Page 70.
Decoding ICD-10 Insurers and health providers prepare to switch to a vastly improved medical classification system. By Michele Hibbert-Iacobacci, Denise Kajanoff, Mike Mahoney. Property/Casualty. Page 72.
Are Your Clients Still Insurable? Recession survival tactics by some commercial insureds could jeopardize their ability to find coverage now. By Steven R. Pozzi. Property/Casualty. Page 76.
A Silver Bullet Under the proper circumstances, a favorable workers' compensation ruling can be the solution to end a plaintiff's product liability suit. By Dan Jones, Mike Gray. Regulatory/Law. Page 78.
Splitting the Check Disability benefits might be a divisible marital asset in divorce proceedings. By Frank N. Darras. Regulatory/Law. Page 82.
Magic Beans Six essential steps to help drive your marketing revolution. By John Burke. Technology. Page 84.
Captive-ating Facts Captives have existed for decades, but how much is known about these closely held insurance companies? By Staff. The Last Word. Page 96.