Published: September 2011

The New Facts of Life

A Better Life By Lynna Goch. Editor's Prologue. Page 1.

The New Facts of Life A.M. Best 2010 Rankings of U.S. Life/Health Writers By Staff. Life. Page 23.

Ruffling of Features Comments at the NAIC's spring meeting cause dismay among actuaries and spur a review of universal life insurance with secondary guarantees. By Ron Panko. Life. Page 26.

The Land of Opportunity A 24-year odyssey in Japan nets Prudential a top spot. . Page 26.

Branching Out MetLife's Alico buy makes a top contender in Japan's supplemental health market. . Page 30.

Life Business Issued Declined 3% in 2010 An A.M. Best Co. statistical study shows that the face amount of life insurance policies issued during 2010 declined 3% to $2.87 trillion compared with a year earlier. By Staff. Life. Page 32.

Getting Far More Than We Ask For Selling Insight: Results can be achieved once the hurdles are successfully navigated. By Ronald D. Verzone. Life. Page 40.

What's in a Word? Because many insurance documents and definitions were written decades ago, today's consumers may have difficulty relating to them. By Maria Umbach. Life. Page 42.

Interest Groups Awareness of th eneed for life insurance is flagging, but the industry can take steps to raise its profile. By Maria Umbach. Life. Page 42.

Clearing the Air on Tobacco Tales Underwriting Insight: A myriad of myths affects all parties to a life insurance sale. By Hank George. Life. Page 46.

'Life' Time Insurers myst emphasize reasons why modern families need financial protection. By Mark Anthony Hug. Life. Page 48.

Talking Cats Autumn signals a return to the bargaining table for the world's reinsurers. By David Pilla. Reinsurance/Capital Markets. Page 51.

Hard Times, Soft Market Top 50 global reinsurers commentary based on year-end 2010 data. By Robert B. DeRose. Reinsurance. Page 54.

Carving Out a Niche Group life reinsurance slowl returnsto normal after the upheavals caused by 9/11. By Meg Green. Reinsurance/Capital Markets. Page 59.

Change of Pace The Sept. 11 terror attacks compelled Lloyd's to speed its internal improvements. By Robert O'Connor. Reinsurance/Capital Markets. Page 61.

Dark Shadows Even though terrorism insurance is available and affordable, many businesses shrug off buying it. By Sean P. Carr. Reinsurance/Capital Markets. Page 63.

Bundle Them Up Developing multiline clients often warrants a deft strategy. By Al Slavin. Commercial. Page 64.

Under Pressure The deadline for the Federal Insurance Office's study of insurance regulation looms ahead. By Sean P. Carr. Regulatory/Law. Page 68.

Poor Judgment, Uninsured Loss A letter of recommendation for a troubled doctor becomes an $8.2 million mistake. By Alan S. Rutkin. Regulatory/Law. Page 70.

Redeeming Qualities What agents and brokers look for when selecting a health insurance carrier partner. By Lori Chordas. Health/Employee Benefits. Page 71.

What Agents Didn't Want What can deter an agent or broker from partnering with a health plan? By Lori Chordas. Health/Employee Benefits. Page 72.

Consumers' Checklists When it comes to selecting a health plan, consumers are looking for many of the same things that producers want in a health insurance partner. By Lori Chordas. Health/Employee Benefits. Page 73.

After the Storm Excess and Surplus: While the standard market suffered a massive blow from recne tU.S. tornadoes and storms, how did excess and surplus line carriers weather them? By Lori Chordas. Property/Casualty. Page 75.

Mutual Concerns Canadian Insurers: Economical Mutual Insurance Co.'s plan to go public has caused worries that the move may erode Canada's property/casualty mutual environment. By Ron Panko. Property/Casualty. Page 80.

Ten Years Later ... Are We Too Lax? Underwriting Insight: As the horror of the Sept. 11 attacks slowly fades, have we maintained our vow of 'never again?' By Steven R. Pozzi. Property/Casualty. Page 84.

Breaking it Down Specialty Producer: Zurich's new program for demolition and wrecking contractors took a slightly different approach on its way to the market. By Al Slavin. Agent/Broker. Page 86.

Taking the Road to Cross-Sold Selling Insight: Growth in challenging times means exploring every sales opportunity. By Marie Alvarado. Agent/Broker. Page 88.

Compliance Uncertainty Compliance: As insurers await a raft of new regulations, consultants and tech firms provide intrim guidance and solutions. By Ron Panko. Technology. Page 90.

Benefitfocus: Solutions for Current Health Care Regulations Often a compliance solution addresses a very narrow subject area. By Ron Panko. Technology. Page 91.

Wolters Kluwer: Keeping Track, Providing Tools Wolters Kluwer Financial Services, which provides both consulting services and technological solutions, estimates that about 1,100 regulatory agencies across the country -- state, federal and otherwise -- have an impact on the insurance industry. By Ron Panko. Technology. Page 92.

Bring Your Best Technology Insight: Insurers use their A game to increase and improve their analytic IQ. By Pat Saporito. Technology. Page 93.

Holding Pattern The IRS continues to aggressively challenge property/casualty insurers' deductions for loss reserves. By Susan J. Forray and Richard F. Riley Jr.. 94. Page 94.

Resolving Claims Loss/Risk Management Insight: What you do before a claim is filed lays the groundwork for its successful processing. By Lance Ewing. Property/Casualty. Page 97.

Clearing Up Cloud Computing: Cloud computing is seeded with business potential, but also emerging liabilities for insurers. By Eduard Goodman. Technology. Page 98.

Breaking New Ground Real-life claims handling inspires a new TV pilot that brings workers' comp to the small screen. Lights, camera, action: Actors David Profal, Morgan Fairchild and Castille Landon star in the comedy Workers' Comp, a TV pilot in which Fairchild plays a busy insurance owner. By Lori Chordas. The Last Word. Page 104.

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