AM Best TV


AM Best TV

AM Best TV logo

MetLife's Smith: Tech Advances Help Create Products That Change With the Customer

Chris Smith, executive vice president and head of global operations, MetLife, said better use of data will allow insurers to build products that better match their customer needs, including and helping to prevent loss.

Oct. 1, 2018

Register to be notified of new A.M. BestTV episodes.

Sign Up for AM Best TV Alerts

  • EY's Yen and Connolly: Expensive Tech Doesn't Automatically Solve Business Challenges

  • Words That Bind: Turning Insurance Documents Into Data, Tools

  • InsurTech Investor Panel: It's About Finding Pain Points, Trimming Fat

  • New York Life Ventures' Albarella: Look Beyond Insurtech for the Future of Life Insurance

  • Legal & General America's Holweger: To Sell, Simplify and Seek Partnerships

  • Lemonade Inc. Execs: Want Better Relationships With Insureds? Change the Business Model

  • Munich Re's Kuczinski: 'Not Any One Company Can Do Everything'

  • Willis Re's Johnston: Singapore, China Becoming Centers of Insurance Innovation

  • Valen's Marr: When It Comes to Data, the More You Give, The More You Get

  • Startupbootcamp InsurTech's VanderLinden: More Startups Targeting Life, Health, Annuity

  • Deloitte's Reno: Many Insurers Stymied by 'Technology Debt'

  • Blackstone's McRaith: For Insurtech to Succeed, Regulators Must Strike a Balance

  • Hamilton's Albo: For Insurers, It's Collaborate or Fall Behind

  • MetLife's Zaman: Collaboration Begets Innovation in Covering Gestational Diabetes

  • Argo's Gleason: AI Is Changing Grocery Risk Management

  • McKinsey & Co.'s Catlin: Insurers Should Look Beyond Loss Coverage to Ecosystems

  • InsureTech Connect's Honig: Keen Interest in Insurance Tech Is a Global Phenomenon

  • Fraud Sniffr's DeVries: Detecting Fraud Via Big Data Carries Its Own Risks

  • Credit Karma's Lin: We Can Tell Whether You're Overpaying for Auto Insurance

  • American Family Ventures' Reed: Better Sensors, IoT, Mean Fewer Losses

  • MetLife's Smith: Tech Advances Help Create Products That Change With the Customer

  • Insurance Technologists: The New Frontier Is Small Commercial Lines

  • A.M. Best's Mosher: Report on Innovation First Step in Integrating Into Rating Evaluation

  • ITC's Weintraub: Insurers Drawn to Technology In Their Time of Need

  • A.M. Best on Insurance Innovation: Tech Helps, Culture Makes the Difference

  • A.M. Best on P/C Innovation: It's a Connected, Data-Driven Future

  • A.M. Best on Health Insurer Innovation: It's About Controlling the Cost of Care

  • A.M. Best on Reinsurance Innovation: Building the Data Crossroads

  • A.M. Best on Life/Annuity Innovation: Insurers Look Beyond Sales, Distribution