Now Playing:

Vermont Mutual's DeLuca: New Tech Will Bring Insurers Closer to the 'Amazon Effect'

David DeLuca, vice president, Vermont Mutual Insurance Co., said startups and new initiatives are aiming to help insurers meet customer expectations at the speed of leading online retailers.
July 30, 2018

To learn more about Best's Insurance Professionals & Claims Resource visit www.ambest.com/claimsresource

  • NAIIA's Csom: New Initiatives Will Focus on Tech and Young Talent
    July 30, 2018

  • RAM's Ambriz: Younger Adjusters Need Time to Adjust to the Industry
    July 30, 2018

  • Vermont Mutual's DeLuca: New Tech Will Bring Insurers Closer to the 'Amazon Effect'
    July 30, 2018

  • Claims Expert: Insurers Have Limited the Growth of Bad Faith Claims
    July 30, 2018

  • Premier's Anderson: RMI Programs a Source of Next-Generation Claims Professionals
    July 30, 2018

  • Central's McCullough: Adjusters Must Adapt to Multiple Tech Platforms
    July 30, 2018

  • Gulf Coast's Moore: Adjusters Often Must Be the Bearer of Bad News
    July 30, 2018

  • Wickizer & Clutter's Henderson: Attracting, Keeping Younger Recruits Matter
    July 30, 2018

  • Nixon Principal: Driverless Cars to Enhance Claims Processing
    July 30, 2018

  • Insurance Adjusters Say a Big Challenge Is Finding Their Own Replacements
    June 14, 2018