David DeLuca, vice president, Vermont Mutual Insurance Co., said startups and new initiatives are aiming to help insurers meet customer expectations at the speed of leading online retailers.
July 30, 2018
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Insurance Adjusters Say a Big Challenge Is Finding Their Own Replacements
NAIIA's Csom: New Initiatives Will Focus on Tech and Young Talent
RAM's Ambriz: Younger Adjusters Need Time to Adjust to the Industry
Vermont Mutual's DeLuca: New Tech Will Bring Insurers Closer to the 'Amazon Effect'
Claims Expert: Insurers Have Limited the Growth of Bad Faith Claims
Premier's Anderson: RMI Programs a Source of Next-Generation Claims Professionals
Central's McCullough: Adjusters Must Adapt to Multiple Tech Platforms
Gulf Coast's Moore: Adjusters Often Must Be the Bearer of Bad News
Nixon Principal: Driverless Cars to Enhance Claims Processing
Wickizer & Clutter's Henderson: Attracting, Keeping Younger Recruits Matter
