Now Playing:

Converging Forces Are Reshaping the Claims Sector

Independent insurance adjusters say consolidation, shortening time requirements and new technological capabilities are bringing rapid change to their sector of the industry.

For more claims industry information and to learn more about Best's Directories, visit

  • Technology Is Both Enabling and Upending Insurance Adjusting

  • Focus on Speed, Expertise, Technology Remakes Insurance Adjusting

  • Champion Claim's Kern: Adjusting Needs Young Recruits

  • Converging Forces Are Reshaping the Claims Sector

  • Central Adjustment's McCullough: Employees Are the Better Choice

  • Dr. Ray Shelton: Claims Professionals Experience Multiple Stresses

  • Root Cause's Root: Don't Be Lulled By Dip in Hurricane Activity

  • FileTrac's Varillas: The Future of Adjusting Technology is Mobile

  • Curley Adjustment's Marx: M&A, Industry Shrinkage Affecting Adjusters

  • Gulf Coast's Moore: Speed Has Moved from Weeks to Days to Real-Time

  • Adjuster Marty Brown: Working Real-Time Takes Coordination

  • Former Adjuster Csom: Independent Adjusters Struggle With Succession

  • NAIIA's Ouellette: Adjusting Industry Has Transitioned to Paperless

  • Adjuster Peter Crosa: Sector Becoming Automated, Modular, Adaptive

  • SGD's Schifrin: Automation is Remaking Adjuster Sector

  • Claims Service's Hinton: Lloyd's is a Good Adjusting Opportunity

  • Ruben & Bryan Ambriz: Social Media Aiding Adjusting Sector

  • Adjuster Charles Reilly: Faster Turnaround Times Ahead

  • Northern Adjusters' Daniels: Data Analytics Changing Adjusting

  • CMI's Nixon: Drones Becoming Useful in Wide Range of Claims

  • Claims Service's Graf: Autonomous Cars a Coming Adjuster Challenge

  • Carter's Michael Hale: Mergers Impacting Adjusting Sector

  • Tenco's Sharpe: Cyber Risk Might be an Adjusting Opportunity

  • NAIIA's Reisinger: Adjusting Sector Defined by Differences in Size

  • CPLIC's Lightstone: Plaintiff's Lawyers Keen to Sue Over Routine Storms

  • Claims Pro's Plant: Automated Claims Processing Removes a Training Tool