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Frequently Asked Questions: BestAlertService
What is BestAlert Service?
What information does BestAlert Service include?
How do I get BestAlert Service?
What A.M. Best products or publications include BestAlert Service?
How much does BestAlert Service cost?
How do I activate my BestAlert Service?
What options are available?
Am I entitled to full-text access to news articles as part of BestAlert Service?
How do I obtain more information?
What is BestAlert Service?
BestAlert Service is A.M. Best's notification and tracking system, offered to registered customers of the following A.M. Best products:
· Best's Insurance Reports
· A.M. Best's Insurance Industry Financial Suite products
· Best's Key Rating Guide
· BestWeek
· Premium Data & Reports products
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What information does BestAlert Service include?
Customers with access to BestAlert Service can receive information updates on companies of their choice, including notice of news, press releases, report updates and rating changes.
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How do I get BestAlert Service?
BestAlert Service is included with the purchase of select A.M. Best products; it is not available as a stand-alone service.
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What A.M. Best products or publications include BestAlert Service?
BestAlert Service is included with:
Best's Insurance Reports
A.M. Best's Insurance Industry Financial Suite products
Best's Key Rating Guide
BestWeek
Premium Data & Report Center products
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How much does BestAlert Service cost?
There is no charge for BestAlert Service. However, it is included only with the purchase of select A.M. Best products or services.
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How do I activate my BestAlert Service?
When you register an A.M. Best product (instructions will be included with CD-ROM products and through the online registration process), visit www.ambest.com/bestalert to create your portfolio of companies. Visit http://support.ambest.com/register to register any A.M. Best product or service.
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What options are available?
You can choose:
· Which companies are to be the subject of notifications.
· When to be notified (daily or continuously throughout the day).
· What criteria on which to be notified (for instance, rating changes or changes to reports).
· What types of notices you wish to receive (ratings, news and other offerings as available).
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Am I entitled to full-text access to news articles as part of BestAlert Service?
You can access full text of news articles only if you have a BestWeek subscription. The value of BestAlert Service is the notification. If you would like full-text access to news articles, please call our Customer Service Department at (800) 424-2378 or (909) 439-2200, ext. 5742, to inquire about upgrading your product subscription to Full Service, which includes a BestWeek subscription.
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How do I obtain more information?
Please contact our Customer Service Department at (800) 424-2378 or (908) 439-2200, ext. 5742, or email customer_service@ambest.com.
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