At AM Best, we make it a priority to listen to our customers' concerns and suggestions and address them as quickly as possible. The following information will help direct your specific inquiries to the appropriate locations.

Technical Support

If you have questions or need assistance with how to use an AM Best product or Best’s Ratings Client Portal, contact Technical Support or fill out a support request form.

US and Canada
Telephone: +1 (908) 439 2200 x2621
Toll Free: +1 800 544 2378 (US & Canada)

Mon-Thu  8:00 a.m. to 7:00 p.m. EST
Fri 8:00 a.m. to 6:00 p.m.
Excludes Office Holidays

UK and Europe
Telephone: +44 20 7397 0272

Mon-Fri , 9:00 a.m. to 5:00 p.m. GMT
Excludes Office Holidays

Additional Support Information

Customer Support Services

Our staff is available to assist you if you have account questions or need assistance with registration.

Telephone: +1 (908) 439 2200 x5742
Toll Free: +1 800 424 2378 (US & Canada)
Mon-Fri 8:30 a.m. to 4:30 p.m. EST
Excludes Office Holidays

Form W-9

Add AM Best content to your site

Contact AM Best Redistribution Team

Privacy Questions

Please refer to our Privacy page for information on how we process your personal data and how to contact the Privacy Office with questions or requests.

Product Training

Product and platform training is available for BestLink, Best's Insurance Reports, BestESP and Best's Financial Suite. Visit the Product Training page for more information and other available opportunities.

Department Emails

To reach a specific department of AM Best, please fill out the contact form. For information on AM Best’s requirements for email delivery, visit our Email Security page.

Get a Best's Credit Rating

For instructions on how to get a Best’s Credit Rating, please visit the Best’s Credit Rating contact page.

Get Rated by A.M. Best

Consumer Information