2 0 0 5 E - F U S I O N A W A R D R E C I P I E N T
Productivity Management
Penn National Insurance
Kevin Kauffman, Bob Hare and Steve Zerby
The A.M. Best Co. presented Penn National Insurance with the E-Fusion Award in the Productivity Management category at the 2005 A.M. Best Co. Insurance and Technology Conference in Philadelphia Oct. 18. The award recognizes innovation in insurance technology.
Mobile computing is offering Penn National Insurance dynamic loss control services that help with its strategy to grow its small-business and middle-market business portfolio. The project provides technology to liberate staff from administrative burdens and frees them to fulfill their consulting mission. The project uses tablet PCs, store-and-forward technology, wireless connectivity, handwriting conversion recognition, digital-optics capture and free-form sketches. The system completely automates a totally manual process allowing for improved work flow efficiencies in the field, which will increase productivity and allow field representatives to stay in the field longer.
