The Awards recognize innovative, business-focused uses of technology in actual use by insurers. The emphasis was on the business reasoning that gave birth to each project and results that were generated. Six insurance industry professionals judged the competition.
Agent/Broker Management: Includes producer interfaces, commission tracking, applications management through agent/brokers and other third parties, along with producer-oriented portals offered by third parties.
Recipient: Grange Insurance
Finalists: MassMutual Life Insurance Co. (MassMutual Financial Group), New York Life Insurance Co., Protective Life Insurance Company, Royal & SunAlliance Insurance Company of Canada, Savings Bank Life Insurance Company of Massachusetts, The Hartford Insurance Co., Wellpoint Inc.
Underwriting & Pricing: Includes property/casualty and life/health underwriting systems, risk-assessment and other generalized systems.
Recipient: Western & Southern Financial Group
Finalists: Companion Property & Casualty Group, General Management Systems, Inc., ISO, Unify Corp., Zurich
Claims Management: Includes property/casualty, health and life claims projects.
Recipient: Church Mutual Insurance Co.
Finalists: CaseShare Systems, Inc., CCH Insurance Services, Guaranty Income Life Insurance Co., MedRisk, Inc., Valley Oak Systems, Inc.
Customer Management: Includes e-commerce and customer service, marketing projects, customer-relation management projects, benefits management and others.
Recipient: Securian Financial Group
Finalists: AmFed National Insurance Co., BlueCross BlueShield of South Carolina, MetLife
Productivity Management: Includes all back-office systems projects, both financial and operations-oriented, field automation and productivity centers such as dashboard/cockpit projects.
Recipient: Penn National Insurance
Finalists: Jackson National Life Insurance Co./National Planning Holdings, AutoOne Insurance Co., Rural Mutual Insurance Co., The Guardian Life Insurance Company of America, Toyota Financial Services
Special Coverage Management: Includes excess and surplus lines for property/casualty insurance business, along with higher-risk and unusual coverages for life, annuity and health products.
Recipient: SalvageSale, Inc.
Finalists: Darwin Professional Underwriters, Inc., Skywire Software in conjunction with Gresham & Associates, Westfield Insurance
Visit the E-Fusion 2004 site to see last year's finalists and recipients.
