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Conference Coverage

October 1 - 3, 2000, The Westin Providence, Providence, RI

Conference Survey Report

Conference Survey Results


Handicapping the Insurance Dot-Coms
Adam Klauber, analyst, Cochran, Caronia Securities LLC

Who’s on the edge and who fell over? What new dot-coms are headed our way? Who shows promise and who is likely to be D.O.A.?

How Allstate Became an E-Commerce Company
Steven L. Groot, president, Allstate International
Behind the making of the biggest e-rollout in insurance history.

Pursuing the Multiplatform E-Commerce Strategy
Johan Troskie, chief executive officer, Netcover.com
How Netcover.com became the leading online insurance provider in South Africa. Why it’s important to develop for Web, intranet and wireless.

Aggregators Among Us: The Continuing Case for the Insurance Mall
Hussein A. Enan, InsWeb Inc.
State Farm left but lots are still playing. What kind of insurer plays best with the aggregator.

Seeding Tomorrow’s Virtual Cedent
Jim Low, director of start-up ventures, Swiss Re Division, Americas
How Swiss Re is fusing reinsurance capacity, insurance expertise and technology to spawn new customers.

E-Business and Value Reporting
Robert G. Eccles, president, Advisory Capital Partners Inc.
Tambra (Tami) Bailie, partner, PricewaterhouseCoopers
E-business succeeds only if it’s an integral part of the value chain.

E-Refining the Life Reinsurance Marketplace
Paul Buckley, principal, Technical Services, AgoraRe.com, CNA Life Re
Carol Sullivan, principal, Business Services, AgoraRe.com, CNA Life Re
AgoraRe.com streamlines distribution of facultative life reinsurance.

The View From London
Nigel Barton, underwriting director, DP Mann
How the London market is moving toward an integrated back office.

Straight Talk About the Future of Financial Services
David Annis, group senior vice president and chief information officer, Information Technology, The Hartford Financial Services
How Hartford is using a technology umbrella to unify its approach across a broad variety of businesses.

Tying the World Together Online
Scott Martin Alexander, chief e-business officer, AIG
How AIG is pursuing a global e-strategy.



Underwriting E-Risk
Kae Lovaas, vice president, technology underwriting, St. Paul Cos.
As e-commerce explodes, so do the possible areas of risk—and coverage. E-commerce experts from St. Paul and Marsh talk about the evolution of risk management with the use of online technologies.

Axa Financial’s E-Rollout
Bill Saubert, senior vice president, Axa Client Solutions
All the bells and whistles don’t have to be focused on consumers. Internal customers can be an even tougher crowd to woo.

Creating Zurich’s Global Hub
Nancy Ballance, vice president, Zurich Global e-Business Exchange, Farmers Insurance Group
How Zurich is unifying its worldwide operations through technology.

The Next Generation of Insurance Technology
Charles Johnston, vice president and director, Insurance Information Strategies, Meta Group
Judy Johnson, vice president, Insurance Information Strategies, Meta Group
Real-time processing and e-commerce are just the beginning. Ahead are new technologies, gadgets and breakthroughs that will rewrite insurance technology.

Leveraging the Independent-Agent Market
Bernard DiFiore, chief executive officer, Benefitmall.com
Benefitmall.com is part of a wave of start-ups signing up brokers in a grass war over the small-business benefits market.

What the New Digital Signature Regulations Mean to Insurers
Thomas O. Wells, chief executive officer, b4bpartner
The move toward binding online authorizations is starting to pick up speed—and taking a few surprising directions.

Cracking the Small-Business Commercial Market
Donald Urbanciz, chief executive officer, InsuranceNoodle
What do you do for high-volume, lower-revenue accounts? Take them online.

Fidelity’s World: Portal or Insurance Outpost?
Lou Geremia, president, Insurance.com
How Fidelity’s Insurance.com is aiming to become an independent force in the insurance market.

The Search for E-Standards in Reinsurance
Robert Sawicki, senior vice president and chief information officer, Scor Re
XML may look like the future, but it will be a platform built by the electronic data interchange movement.

Building an Online Community
Brian Lawlor, insurance industry manager, VerticalNet
David Willis, director of editorial services, PropertyAndCasualty.com
Christine Mancini, chief executive officer, Captive.com
A domain name and a niche go only so far in the pursuit of "stickiness."

Cybersupport for the Ground Forces (Managing Multichannels)
Mark Coleman, associate partner, Andersen Consulting
John Flaschner, vice president, Field Systems, Northwestern Mutual Life
Where insurers go wrong in introducing new channels, and how they can make it work differently.

A.M. Best’s View
Michael Cohen, assistant vice president, Life/Health Division, A.M. Best Co.
How the evolution of technology is driving and changing the industry.

The I-Road Ahead
Paul Tinnirello, senior vice president, Information Services Division, A.M. Best Co.
What a difference an Internet year makes.


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