Speaker Bios

Scott Martin Alexander
Senior Global eBusiness officer, AIG Inc.
Scott Alexander is the Senior Global eBusiness officer for AIG Inc. In this role, Alexander is responsible for developing and implementing AIG's global eBusiness strategy. He has Internet Technology, Business Management, Marketing and Business Development reporting to him. His group is responsible for providing Web capabilities to consumers, businesses, risk managers and brokers/agents. Alexander joined AIG in 1998 as vice president of commercial insurance direct marketing group. In 1999 Mr. Alexander took the role he is in today. Prior to joining AIG, Alexander worked for Campbell Soup Company, Chilled-To-Go, and The Franklin Mint. Alexander has a B.S. in Mechanical Engineering, an MBA in Marketing, and received an M.S. in Organization Dynamics from the University of Pennsylvania.

David Annis
Group Senior Vice President and chief information officer, Information Technology, The Hartford
David Annis is group senior vice president and CIO of Information Technology at The Hartford. He has been with The Hartford for 19 years. Annis served as senior vice president of property and casualty systems prior to his appointment as CIO. Before rejoining the property casualty company in 1995, he was vice president of the Employee Benefits Division/Business Systems Department at Hartford Life Co. Prior to joining the life company in 1987, Annis held a variety of management positions within the Information Management division of The Hartford's Property Casualty operation.

Tambra L.G. Bailie
Assurance/Business Assurance Partner, PricewaterhouseCoopers LLP
Tambra L.G. Bailie, Assurance/Business Assurance partner, is responsible for implementing Value Reporting in PricewaterhouseCoopers' insurance group. Bailie, who is a certified public accountant, has responsibility for the majority of the firm's captive insurance clients and is the concurring partner for the majority of the firm's audits of self-insurance, captive insurance and risk retention groups.
Bailie is a Securities and Exchange Commission reviewer for PricewaterhouseCoopers. She spent two years in the firm's National Insurance Industry practice, where she was responsible for developing and communicating the firm's position on many accounting standards affecting the insurance industry.

Nancy L. Ballance
Leads Zurich Financial Services, Global E-Business Exchange
Nancy L. Ballance is a Farmers vice president and head of Zurich Financial Services Global e-Business Exchange. She is responsible for the development of a global e-business platform to enable the shared distribution of Zurich products and capabilities across the organization. Since joining Farmers Group of Cos. in 1995, Ballance has held the positions of vice president, business and technology integration; vice president, information systems; and assistant vice president of project management.

Nigel Barton
Underwriting Director, DP Mann
Nigel Barton is director of underwriting for DP Mann Ltd.'s Syndicate 435 at Lloyd's and a member of the IUA/Lloyd's Forum, which is working to streamline the operations of Lloyd's and the London company market. Barton worked at C.T. Bowring from 1976 to1984, spending part of his time with Guy Carpenter & Co. in New York. He joined DP Mann as deputy underwriter in 1984 and formed Syndicate 1192 in 1992, closing it after two years to allow the agency to concentrate solely on managing and developing Syndicate 435. He is involved in underwriting of all classes of business, most recently with special emphasis on U.S. Liability.

Paul Buckley
Principal, Technology Services, AgoraRe
Paul Buckley, principal, Technology Services, AgoraRe, has been the chief designer and system architect for AgoraRe since the development of the original prototype. He has designed and deployed data networks and data centers in the United States and Europe for more than 10 years. He manages a variety of electronic commerce initiatives at CNA. In addition to his role as designer and architect, Buckley is integral to the identification of new services, marketing, and implementation.

Michael A. Cohen
Assistant Vice President, Life/Health Division, A.M. Best Co.
Michael A. Cohen is an assistant vice president in the Life/Health Division of A. M. Best Co. Cohen oversees a team of analysts that follow a portfolio of large multi-line U. S. life and health insurers, evaluating the financial strength, operating performance and market profiles of these companies. He also serves on the Life/Health Division's Peer Review Committee that determines ratings for every U. S. and Canadian life and health insurance company in the industry. In addition to these duties, he produces company reports for Best's Insurance Reports, coordinates industry studies, authors A. M. Best industry publications and contributes to its information products, speaks at industry conferences on strategic and ratings issues, and has designed and conducted a number of executive education programs. Cohen has more than 20 years of increasingly responsible insurance industry experience. Prior to joining A. M. Best, he was responsible for directing the strategic and operational planning efforts for two multi-billion dollar diversified insurance and financial services companies. Cohen has also served at the New Jersey Department of Insurance, where he was a member of the project team that developed a system to evaluate the financial strength of insurers operating in that state.
Mark T. Coleman
Partner, Andersen Consulting
Mark Coleman is a partner with the Andersen Consulting Financial Services practice responsible for working with insurers and other financial services organizations on their customer relationship management initiatives. In addition, Mark has extensive domestic and international experience helping financial services providers design and implement sales and service strategies, including distribution strategy, customer call center/client datawarehouse, compensation administration and servicing, claims datawarehouse, sales force automation.

Bernard DiFiore
President and Chief Executive Officer, Benefitmall.com
As president and chief executive officer of Benefitmall.com Bernard DiFiore has successfully orchestrated the spin-off, national expansion and technology innovations of the company. DiFiore created BenefitMall.com as the first online exchange for buyers, sellers and providers of employee benefits for companies with 100 employees or less. The company now sells more than $1 million in premiums each day, making it one of the the fastest-growing companies of its kind.
Prior to BenefitMall.com, DiFiore launched the Aquinas Funds, a national financial services company and publicly traded mutual fund with $160 million in managed assets. As president and treasurer of the Aquinas Funds, and executive director of The Catholic Foundation, he tripled the fund's assets and increased grant distributions from the public foundation four-fold.
In addition, he was founder and president of Coordinated Benefits Systems Inc., a large technology-driven employee benefits company that managed services such as claims processing, utilization review, preferred provider organizations and stop loss reinsurance for self-insured organizations. He negotiated the sale of the company to Employee Benefits Plans Inc., where he continued to direct the company's growth into one of the 10 largest privately held health management companies in the United States.

Robert G. Eccles
Founder and president, Advisory Capital Partners Inc.
Robert G. Eccles is founder and president of Advisory Capital Partners Inc., which provides strategic, financial and organizational advisory services to companies in the financial services, professional services and health care industries. Prior to establishing the company in 1993, Eccles was a full professor at Harvard Business School and chairman of the Organizational Behavior and Human Resource Management area.

Hussein A. Enan
Chairman and Chief Executive Officer, InsWeb Corp.
Hussein Enan has been chairman and chief executive officer of InsWeb Corp. since he helped establish the company in February 1995. Enan also was president of InsWeb from May 1999 to June 2000. Previously, Enan was a general partner at E.W. Blanch, a large reinsurance intermediary that merged with his own wholly owned reinsurance intermediary, Enan & Co. From November 1970 to March 1979, Enan held a number of executive positions at BEP International, a Canadian reinsurance intermediary, before becoming a senior partner. He spent the early part of his career at C.T. Bowring & Co., London.
Jon T. Flaschner
Vice president, field systems, Northwestern Mutual
Jon T. Flaschner has been with Northwestern Mutual for 21 years. During the course of his career there, Flaschner has worked in the company's Information Systems, Policyowner Services, Advanced Markets Services and Agency divisions. As vice president of field systems, he oversees the development of the company's technology strategy for the field.

Louis Geremia
Founder and President, Insurance.com
Louis Geremia is responsible for the day-to-day management of Insurance.com, overseeing the company's strategy, marketing and staff. Prior to joining Insurance.com, Geremia was a senior vice president at Banc One/First USA Bank, where he built and managed a group responsible for establishing strategic marketing partnerships with financial institutions, corporations and online companies. Before joining Banc One/First USA, he held marketing and strategy positions with Fidelity Investments, Providian Direct Insurance and Travelers Life Insurance.

Steven L. Groot
President, Allstate International
Steven L. Groot is president of Allstate International, chairman and president of Allstate International Insurance Holdings Inc., and a member of Allstate Insurance Co.'s senior management team. He also serves as executive sponsor of Allstate's Internet and call center initiatives.
Groot began his career with Allstate in 1970. He has held numerous positions, including regional vice president of the Rochester Region, president of Allstate Insurance Company of Canada, and vice president of Pricing, Personal Lines Auto, for Allstate Insurance Co. and president of Allstate Indemnity Co.

Judy Johnson
Vice President, Insurance Information Strategies, Meta Group
Judy Johnson, vice president, Insurance Information Strategies, has spent 25 years working as an information technology professional in the insurance, reinsurance, and financial services industries. Prior to joining Meta Group in January 1998, she worked as a consultant specializing in document management and imaging technology and wrote a book on electronic commerce. Johnson has managed large application development projects in life/health, property/casualty and reinsurance companies. Most recently, she managed research and development and deployment of a proprietary imaging, records management, and document management system.

Charles Johnston
Vice President and Service Director, Insurance Information Strategies, Meta Group
Charles Johnston vice president and service director,Insurance Information Strategies, Meta Group, has more than 14 years of experience as an information technology professional in the life insurance and financial services industry. Prior to joining Meta Group in March 1999, he was senior vice president of operations for Phoenix Global Solutions, the technology consulting and outsourcing subsidiary of Phoenix Home Life Mutual Insurance. Previously, he was director of emerging technologies and also had responsibility for the financial and operations areas of variable insurance products. During his career with various organizations, Johnston has worked with field systems, variable life and annuity administration systems, and decision support, data mining, e-commerce, and groupware solutions.

Adam Klauber
Managing director, Cochran Caronia
Adam Klauber, managing director of Cochran Caronia's research department, has more than 10 years of experience in the financial services sector. Prior to joining Cochran, Caronia & Co., he was an insurance industry analyst at Nesbitt Burns and Duff & Phelps for eight years. In 1996, he was named to the Wall Street Journal's All-Star Team for stock selection in the property and casualty sector and ranked in the 1998 and 1999 Reuters Top 10 Survey of Small and Mid-Cap. His current focus is on identifying change agents within the insurance industry and researching leading edge sectors of insurance including the Internet, outsourcing and technology.

Brian Lawlor
Insurance Industry Manager, VerticalNet Inc.
Brian Lawlor is the industry manager for VerticalNet's insurance-centered Web community. Lawlor has more than 25 years experience in independent agencies, captive insurance operations and business management. In his current position, Lawlor is responsible for increasing PropertyandCasualty.com's role as a leading provider of Internet-based risk and insurance information.
Lawlor founded the Taylor-Lawlor Group Inc. in Fairfield County, Conn., an insurance agency that started with two partners and two employees and expanded to 35 employees specializing in personal and commercial insurance and employee benefits. During his tenure, the firm acquired 15 agencies and managed $25 million in premiums.
After selling portions of the Taylor-Lawlor Group to employees, Lawlor went on to establish an insurance division for PHH Homequity and U.S. Mortgage Corp. and subsequently created a captive insurance company that wrote $10 million in premium.

Kae Lovaas
Vice President, Technology Underwriting, The St. Paul Cos.
Kae Lovaas is vice president of technology underwriting for The St. Paul Cos. in Saint Paul, Minn. She joined The St. Paul in 1982 and worked in a variety of marketing and underwriting functions before being named to her current post in 1993. Prior to joining The St. Paul, Lovaas held a number of marketing and underwriting positions at Aetna Casualty & Surety in Minneapolis. Lovaas is a chartered property casualty underwriter.

James Low
Director, Start-Up Ventures, Swiss Re Division Americas
James Low, director, Start-Up Ventures, Swiss Re Division Americas, contributes to implementation of the company's e-business strategy by identifying and coordinating U.S. client contracts having e-business interests and responsibilities. He coordinates business analysis for the Web-enablement of Division Americas' reinsurance claims and processes. Low is also the liaison between Division Americas and Swiss Re Capital Partners/Securitas, and he works with start-up companies seeking to act as insurers or seeking to support the insurance/reinsurance process.
Prior to joining the e-business unit, Low was based in Zurich for Swiss Re as underwriting counsel working with reinsurance of U.S. business placed through the London market. In 1995 Low joined the unit that became Swiss Re New Markets in Zurich as legal counsel to underwriters.

Christina Mancini
Chief Executive Officer, Captive.Com.
Christina Mancini is chief executive officer of Captive.Com. She is also the content and design Webmaster for www.captive.coma virtual Internet community focused on the needs of the alternative risk transfer market.
Mancini spent eight years as a commercial lines underwriting, claims and systems integration training consultant for The Hartford and Aetna. She specialized in developing computer-based training, hypertext tools, Direct Satellite Broadcast programming, and Electronic Performance Support systems for insurance professionals.

William M. Saubert
Senior Vice President, E-Commerce, Axa Client Solutions
William M. Saubert, senior vice president, has been responsible for all of Axa Client Solution's e-commerce initiatives since joining the company in March. His responsibilities include overseeing the build-out of all applications and infrastructure, and developing and enhancing the strategic business case for e-commerce in the company.
Prior to joining Axa, Saubert was global co-head of A.T. Kearney's financial institutions consulting practice. Most recently he was working with clients to determine how e-commerce could be leveraged for sustainable business advantage. Previously Saubert was head of the North American financial-services practice of Arthur D. Little and a principal with McKinsey & Co.

Robert D. Sawicki
Senior Vice President and Chief Information Officer, Scor Reinsurance Co.
Robert D. Sawicki, senior vice president and chief information officer, Scor Reinsurance Co., has 28 years of information technology experience. During the past 15 years as the chief technology officer of reinsurance companies, he has transitioned companies from mainframe legacy systems to PC-based network environments supporting client/server applications. More recently, he guided companies onto the Internet with Web-based applications, as well as a strategy for network connectivity. Sawicki has participated in reinsurance industry e-commerce initiatives in electronic data interchange, Internet repositories and their associated needs for standards and security.

Carol Sullivan
Principal, Business Services, AgoraRe
Carol Sullivan, principal, Business Services, AgoraRe, has been involved in AgoraRe since the development of the original prototype. She has 18 years of experience in business including financial management, system implementation and process development. Sullivan is responsible for interaction with the business unit and with potential clients and partners.

Paul C. Tinnirello
Senior Vice President, Information Services Division, A.M. Best Co.
Paul C. Tinnirello is senior vice president of the Information Services Division of A.M. Best Co. He is responsible for all enterprise computing technology, including financial software products and e-commerce development. Tinnirello is the editor/author of several books from Auerbach Publications including the 'Handbook of Application Development' and the 'Handbook of Project Management'. He is currently working on new books relating to software management and e-commerce application development. Tinnirello is an ongoing columnist for EWeek magazine (formerly PCWeek) and writes about trends in E-Business Strategies. He is also the co-chair of the Computer Science Advisory Board at New Jersey Institute of Technology, and regularly contributes to various industry-related publications.

Johan Troskie
Chief Executive Officer, Netcover.com
Johan Troskie founded Netcover.com in 1998 as a full service, multiplatform, multilingual comparative insurance intermediary. Netcover.com, which is based in Capetown, South Africa, is the leading Internet insurance provider in Southern Africa. It delivers comparative insurance quotes via the Internet, mobile phones (using WAP technology) and interactive television. Clients can convert insurance quotes to policies, insure and uninsure assets interactively and file claims online.
Troskie previously worked for Coopers & Lybrand and Protea Assurance. Prior to founding Netcover.com he was at SanTam Insurance, South Africa's largest property insurer, where he was responsible for strategic planning and project management for the Santam Internet, intranet and extranet developments.

Don Urbanciz
Chief Executive Officer, InsuranceNoodle
Don Urbanciz is responsible for the day-to-day execution, operations and profitability of InsuranceNoodle. He plays a lead role in establishing partnerships and alliances. With more than 30 years experience in the insurance industry, Urbanciz brings strong relationships with CEOs at many of the top 20 property/casualty carriers. He is former president and managing director of Marsh Midwest and former CEO of Aon Midwest, where he doubled revenues in five years through both acquisition and organic growth.

Thomas O. Wells
Founder and Chief Executive Officer, b4bpartner Inc.
Thomas O. Wells, Esq., founder and chief executive officer of b4bpartner Inc., is an attorney with more than 11 years of private practice experience counseling start-up businesses and entrepreneurs. b4bpartner Inc., based in Coral Gables, Fla., is an Internet solutions software company that produces integrated, personalized Web vault and electronic signature systems.
A frequent lecturer and author, Wells has written on electronic and digital signatures for ITPro and Wall Street & Technology (September 2000).
A recipient of the highest rating (AV) from Martindale-Hubbell, Wells is a board certified tax lawyer with the Florida Bar, as well as a certified public accountant in Florida. In 1999, Wells joined Devine Goodman & Wells, P.A., where he was a shareholder and chaired the Transactions and Estate Planning department. Previously, he chaired the Corporate, Tax and Securities Law department at Zack Kosnitzky, P.A., a 30-attorney law firm located in Miami, where he was a shareholder. As an executive council member of the Tax Section of the Florida Bar, Wells chaired the Limited Liability Companies and Similar Entities committee.
Wells was named the Outstanding CPA of the Year for 1999 in Business and Industry in Florida by the Florida Institute of Certified Public Accountants.

Dave Willis
Editorial Director, PropertyAndCasualty.com.
Dave Willis helped develop the concept and workings behind PropertyAndCasualty.com, and helped launch it with VerticalNet in 1998. Previously Willis worked at Cigna as communications manager, INA Life Insurance Co. as a writer and editor, and Mutual Security Life Insurance Co., where he managed agent incentive and communication activities. He was also director of public relations for the CPCU Society.