 |
 |
 |
 |
 |
 |
|
Accessing the pages on ambest.com constitutes the user?s
agreement to our terms
of use; Information collected via this Web site is protected by
our privacy statement;
Comments or concerns should be directed to our customer
service group; For other matters refer to our contact us
page.
|
|
Tuesday, November 17th
After five years and more than $60 million, the company has developed a system where documents are computerized and passed along from broker to carrier from the initial quote until the policy is bound and the final bill is sent and payment received. "For a broker, half the day is doing placement, and the other half is doing paperwork," Surbey said. "If you can change that, you can do more business." Surbey and Ken Auman, associate partner with Anderson Consulting, spoke Tuesday at "Fulfilling the e-Promise", the A.M. Best Co.'s 11th annual insurance information management conference in Boston. Surbey demonstrated the computer system, which operates on a private web site. Brokers are able to track transactions every step of the way, and brokers in different offices can access the information. Accessory documents can also be attached to the system. The system allows the company to use a team approach instead of a single broker. Surbey said that was difficult for some brokers to accept. "They felt it eroded their power," Surbey said. However, the program allows brokers to share information, and increases their power, he said. He said eventually the network could be adopted so clients could also tap into the system to check on the progress of their requests. "It's not meant to replace any face to face negotiations," Surbey said. He said the system won't be affected by the merger with Sedgwick. "This is the way we are doing business when we go forward," Surbey said. "It doesn't' matter who we merge with." |
|
|
J&H Marsh & McLennan Inc. is on the way to building a
paperless brokerage through a global brokerage system and a global brokerage
underwriting application, said Gordon Surbey, managing director of the New
York-based technology group.