Published: November 2010
Home Improvement Homeowners Package By Staff. Property/Casualty. Page 27.
What Women Want Sidebar: Girl Power By Lori Chordas. Health/Employee Benefits. Page 47.
Connecting With Consumers Sidebar: Redefining Value By Al Slavin. Property/Casualty. Page 30.
What Women Want Sidebar: Marketing to Women By Lori Chordas. Health/Employee Benefits. Page 48.
A Bigger Bite Dog-bit claim costs surpassed $400 million last year. By Diana Rosenberg. Property/Casualty. Page 44.
Nobody's Home A surging inventory of vacant homes gives insurers a new business opportunity. By Diana Rosenberg. Property/Casualty. Page 38.
Filling In the Gaps Company provides turnkey protection for some items not covered by homeowners policies. By Ron Panko. Property/Casualty. Page 35.
U.S. Homeowners Multiple Peril - 2009 Direct Premiums Written by State Ranged by 2009 direct premiums written. By Staff. Property/Casualty. Page 32.
What Women Want Agents and brokers cater to women business owners' unique needs to market employee benefits. By Lori Chordas. Health/Employee Benefits. Page 46.
Connecting With Consumers Carriers contemplate innovative ways to streamline claims and improve service to policyholders. By Al Slavin. Property/Casualty. Page 28.
A Balancing Act Homeowners writers strive for underwriting efficiency without sacrificing reliable replacement-cost estimates. By Scott Amussen, Mike Fulton. Property/Casualty. Page 40.
Standing Guard Sidebar: Other Risks of Living Benefits By Ron Panko. Life. Page 68.
Holding On Sidebar: Honorable Mention By Ron Panko. Life. Page 80.
ExCLAIMation Points Sidebar: ClaimCenter By Lori Chordas. Technology. Page 87.
ExCLAIMation Points Sidebar: Siebal Claims By Lori Chordas. Technology. Page 88.
Holding On Sidebar: Close Ties to Lutherans By Ron Panko. Life. Page 79.
ExCLAIMation Points Sidebar: Pipeline Claims By Lori Chordas. Technology. Page 87.
Holding On Sidebar: Mission: Low-Cost Coverage By Ron Panko. Life. Page 80.
ExCLAIMation Points Sidebar: SmartBPM for Claims By Lori Chordas. Technology. Page 88.
Lock It Up Sidebar: Tethered to the Office By Al Slavin. Agent/Broker. Page 51.
Holding On Sidebar: Building Upon Existing Relationships By Ron Panko. Life. Page 80.
Holding On Sidebar: Marketing to Military Service Members By Ron Panko. Life. Page 78.
Holding On Sidebar: Leveraging Speed at Time of Issue By Ron Panko. Life. Page 79.
What's Wrong With This (Dreary) Picture? The recession's fallout places downward pressure on life sales. By Ronald D. Verzone. Life. Page 73.
Holding On Life insurers with the lowest lapse ratios in 2009 share many attributes. By Ron Panko. Life. Page 78.
'Prevailing Part' Not a Requirement The Supreme Court eases the way to collecting attorney's fees in Erisa claims. By Frank N. Darras. Regulatory/Law. Page 65.
Difficult Times For Contractors No shortage of issues as builders try to weather the storm By Gary Thompson. Property/Casualty. Page 85.
Standing Guard Living benefits have created exposures for variable annuities product writers, but risk management strategies are helping. By Ron Panko. Life. Page 66.
Watchful Waiting Insurers prepare as new federal and state regulatory roles come into focus. By Al Slavin. Regulatory/Law. Page 63.
Hidden Dangers There are things lurking behind walls, below floors and above ceilings By Scott Spencer. Property/Casualty. Page 76.
Waste Away Tossed-out computers and e-gadgets post environmental and identity theft risks. By Phil Smits, Marlyn Cain. Property/Casualty. Page 82.
Lock It Up As handheld devices become tools of the trade, e-mail security develops as an emerging risk. By Al Slavin. Agent/Broker. Page 50.
History Lessons Can studying past unemployment rates predict future medical professional liability claims frequency. By Susan J. Forray, Chad C. Karls. Property/Casualty. Page 73.
The State of the Global Reinsurance Market Experts comment on regulation and changing domiciles. By Staff. Reinsurance/Capital Markets. Page 56.
ExCLAIMation Points Automated claims systems help carriers manage work flows, save costs and support new product rollouts. By Lori Chordas. Technology. Page 86.
Progress Report Agency managers should analyze reports to identify practices that are wasting employees' time. By Sharon Cunningham. Agent/Broker. Page 54.
Defying History The incidence of long-term disability claims is little changed since 2007, despite its tendency to rise in recessions. By Tina Rostamo. Life. Page 61.
Virtual Fun and Games Insurers are turning to video games and virtual job simulations to educate consumers and strengthen brand relationships. By Lori Chordas. The Last Word. Page 96.
Risky Business Bringing together risk management and financial performance helps carriers transcend transparency and compliance ideals. By Pat Saporito, Dale Strobel. Technology. Page 89.
Today's Mounting Environmental Risks Experts discuss how to proactively assess environmental risks, catalog the latest wage of regulation legislation and review the lessons of recent litigation. By Staff. Property/Casualty. Page 90.
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