Published: January 2010

Strength in Numbers

How metrics and social networks drive insurers' advertising strategies. Page 20.

Best's Review cover: Strength in Numbers

Strength in Numbers How metrics and social networks drive insurers' advertising strategies. By Lori Chordas. Agent/Broker. Page 20.

Strength in Numbers Sidebar: Quick Moves By Lori Chordas. Agent/Broker. Page 22.

Strength in Numbers Sidebar: Measured Goals By Lori Chordas. Agent/Broker. Page 23.

Market Share for Top-Ranking Firms Remains Steady in 2008 Primary findings from A.M. Best's annual review of the auditor and actuarial markets show that in 2008, the top firms in the United States and Canada remained dominant. By Carol Demyanovich, Carole Ann King. Regulatory/Law. Page 27.

Stating the Case Debate over a federal insurance regulator role spurs state legislators into action. By Al Slavin. Regulatory/Law. Page 31.

Stating the Case Sidebar: Widening Dependent-Care Coverage By Al Slavin. Regulatory/Law. Page 33.

New Year, New Economic Trends A look at the Asia/Pacific, European, London, US and Bermuda reinsurance markets. By Meg Green, Iris Lai, Robert O'Connor. Reinsurance/Capital Markets. Page 34.

New Year, New Economic Trends Sidebar: Asia's Reinsurance Sector Moves Steadily Along By Meg Green, Iris Lai, Robert O'Connor. Reinsurance/Capital Markets. Page 35.

New Year, New Economic Trends Sidebar: Europe's Reinsurers to Face Painful Adjustments By Meg Green, Iris Lai, Robert O'Connor. Reinsurance/Capital Markets. Page 36.

New Year, New Economic Trends Sidebar: London Reinsurers See Tough Renewal Negotiations Ahead By Meg Green, Iris Lai, Robert O'Connor. Reinsurance/Capital Markets. Page 37.

2010 The Road Ahead Plans were hard hit by the economy, rising costs and health care reform debates in 2009. What awaits them in the new year? By Lori Chordas. Health/Employee Benefits. Page 40.

2010 The Road Ahead Sidebar: Damage Control By Lori Chordas. Health/Employee Benefits. Page 41.

Under Control Five experts discuss how annual reviews can realign clients' insurance portfolios . . . and calm their nerves. By Ron Panko. Agent/Broker. Page 44.

Under Control Sidebar: Emphasizing the Personal, Revealing the Unexpected By Ron Panko. Agent/Broker. Page 44.

Under Control Sidebar: Bringing Accountants Into Annual Reviews By Ron Panko. Agent/Broker. Page 45.

Under Control Sidebar: Reviews Uncover New Risks, Reduce Premiums By Ron Panko. Agent/Broker. Page 45.

Under Control Sidebar: Addressing Client Worries Over Insurers' Financial Health By Ron Panko. Agent/Broker. Page 46.

Under Control Sidebar: Clients Want Safety, Security and Guarantees By Ron Panko. Agent/Broker. Page 47.

How Is My ERM? Five relevant questions could provide an answer about a company's enterprise risk management. By William H. Panning. Property/Casualty. Page 48.

Pressure on the Job Downsizing efforts lower workers' comp claim frequency, yet still demand a heightened awareness by risk managers. By Al Slavin. Property/Casualty. Page 49.

A Broader Horizon Taking a wider view may help cure life insurance myopia. By Ronald D. Verzone. Life. Page 53.

A Needed Boost Long-term care annuities' tax advantage, insurance leverage and lower costs may foster the purchase of more coverage. By Ron Panko. Life. Page 55.

A Needed Boost Sidebar: Minimized Underwriting By Ron Panko. Life. Page 56.

A Weak Recovery? Life insurers' 2010 results will be shaped by the debt markets and impairments that keep earnings volatile. By Robert Stein. Life. Page 58.

Making The Move Property/casualty carriers are finding good reasons to automate reinsurance administration. By Lori Chordas. Technology. Page 59.

Reinventing Insurance Distribution Two experts discuss the challenges of the distribution channel Property/Casualty. Page 62.

Embracing Analytics To Stay in the Game Identifying risk drivers can bolster the decision-making process. By Frank J. Coyne. Property/Casualty. Page 65.

Code Dependent Creating a companywide ethics policy will spur professionalism and success. By Peter R. Kensicki. Agent/Broker. Page 66.

Code Dependent Sidebar: Why Ethics Matter By Peter R. Kensicki. Agent/Broker. Page 68.

Small Commercial, Great Opportunity Agencies should consider entering this often overlooked business niche. By Kelly J. Stacy. Agent/Broker. Page 69.

Safe and Sound An actuarial approach is a proven way to empower a new federal risk regulator. By Nancy Bennett. Regulatory/Law. Page 70.

Insurer v. Insurer Is a Surefire Loser When companies take each other to court, bad law is often the verdict. By Alan S. Rutkin. Regulatory/Law. Page 73.

'Cloud' Cover Benefits brokers can use Internet-based file servers to speed processing and data-sharing. By Vineet Jain. Technology. Page 74.

Up and Coming Next-generation claims analytics will offer property/casualty carriers a competitive edge. By Georges Prouty. Technology. Page 76.

The Lost World AIG's iconic New York world headquarters is sold for condominiums, as the global insurer continues to downsize. By Dennis Gorski. The Last Word. Page 80.

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