Product Support

You may contact Technical Products Support (TPS) at A.M. Best via e-mail or telephone with questions regarding your product subscription. However, we first recommend that you register your product(s) online for access to our Product Support Center.

Registering your product allows you to access additional online services and features as well as the latest product specific information -- including enhancements, release schedules and more.

To register, you'll need your Product Registration Number which you can find on both your product shipping label and in the contents of the registration letter you should have received. If you have any problems locating this number, please contact our Customer Service Department at (908) 439-2200 ext. 5742.

For help with any of our products please use the following Technical Support contacts:

US and Canada

Telephone: 908-439-2200 x2621
E-mail: Technical_Support@ambest.com
Monday through Thursday, 7:30 a.m. to 8:00 p.m. (EST)
Friday 7:30 a.m. to 6:00 p.m. (EST)
Saturday 8:00 a.m. to 4:00 p.m (EST)

Training: Please E-mail our Education Services Department or call (908) 439-2200, ext. 5115.

UK and Europe

Telephone: +44 (0) 20 7397 0272
E-mail: Europe.Support@ambest.com
Monday through Friday, 9.00 a.m. to 5:00 p.m. GMT.