Technical Products Support

Please contact AM Best's Technical Products Support (TPS) team by phone, e-mail, or our convenient support request form.

However, we recommend that you first register your product(s) online for access to our advanced Products Support Center. Product registration will allow you to access additional services and features, as well as the latest product specific information, including enhancements, release schedules, and more.

To register, you'll need your Product Registration Number (found on both your product shipping label and in a registration letter or e-mail). If you have difficulty locating this number, please call our Customer Service Department at (908) 439-2200, ext. 5742, or e-mail

Best's Product Training

AM Best encourages both new and old product users to participate in training to maximize the value of their purchase. We offer several options for training sessions, including pre-recorded and live webinars, as well as in-person events and on-site training (for a fee).

To learn more, visit the Best's Product Training page, or call our Education Services Department at (908) 439-2200, ext. 5115, or e-mail